Keep customers close & services running
HappyRobot closes subscriber requests on the first call, resolves faults on first contact, and grows revenue through every renewal.
From lead to ticket to renewal
A few high-impact starting points
Dispatch crews
& confirm every visit
Dispatch crews
& confirm every visit
Triage incidents & dispatch technicians
Run first-line troubleshooting for every fault call, and dispatch the technician before the call ends.
Schedule and confirm field-crew visits
Book technician visits for installation, maintenance, or upgrade and confirm with both customer and crew.
Keep every shift covered
Chase crew availability, collect acceptances, and fill open shifts with qualified staff for 24/7 coverage.
Acquire & grow
business accounts
Acquire & grow
business accounts
Know your long tail of B2B customers at scale
The SMB account manager agent calls after a purchase to activate and check in, learns the business, and turns that into a closer customer relationship and a curated upsell.
Run industry-tailored SMB outbound
Reach SMBs with a pitch matched to their industry code, sized to their business profile.
Convert consultative callbacks
Research a company’s industry from their name and number, and call with a tailored pitch.
Reactivate dormant accounts
Call dormant or churned customers with fresh offers to win them back.
Close the loop before the customer hangs up
Support calls and field dispatch break down at the same moment: when a technician is needed and nobody can confirm it live.
Our context layer connects the call to the field. When a technician is needed, our agent finds the best fit, calls them directly to confirm availability, and comes back to the customer with a name and an ETA — in the same conversation. The customer hangs up knowing the visit is booked. Not ticketed. Booked.
Resolve inquiries
at scale without queues
Resolve inquiries
at scale without queues
Prevent cancellations
Redirect cancellation requests with real-time offers and eligibility-aware levers to retain the customer.
Resolve routine inquiries
Handle billing questions, duplicate invoices, address and plan changes, as well as internet and TV support.
Migrate customers to new networks & equipment
Call customers at scale to explain the change, secure their consent, and schedule the transition.
Close & upsell
more contracts
Close & upsell
more contracts
Qualify inbound leads
Call web-form leads within seconds, qualify intent, and close plans.
Convince prospects to switch
Call prospects with an offer to move their line to your operator, handling the switch end to end.
Share contextualized upsell & ancillary offers
Offer plan upgrades to customers running low on data. Pitch add-ons during technician visits.
Arm sales reps with live product knowledge
Keep field reps current on promotions, offers, and product details with a voice or chat assistant.
Designed for enterprise
Observable
Define and measure success with enterprise-grade observability and version control.
Explainable
Not a black box – AI auditor ensures tasks are completed as intended & proposes improvements.
Secure
No data sharing. SOC 2 and GDPR compliant with safe staging environments and robust guardrails.
Scalable
Guaranteed uptime with smart fallbacks, seamless scaling, and model-agnostic technology.
Where do you want to start?
We build custom workflows to match your use cases and operational requirements.