Keep passengers
& cargo moving
HappyRobot reduces delays, provides customer and crew support during disruptions and increases cargo and ancillary sales.
From scheduling to turnaround
A few high-impact starting points
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Improve on-time performance
Confirm shifts, fill gaps, and reassign crews fast after sick calls, no-shows, and missed connections.
Chase fuel, load, boarding and pushback readiness, and alert Ops Control when any step slips.
Pull MRO status, chase sign-off, and escalate unresolved issues.
Deliver on time and in full
Resolve passenger requests end to end
Change flights, pick seats and add paid upgrades in one conversation.
Handle check-in, flight status, visa and baggage allowance queries.
Open claims, check status with baggage teams, update passengers and coordinate delivery.
Rebook disrupted passengers and offer eligible care options.
Check policy, confirm eligibility, flag fraud and route only edge cases.
Prevent and mitigate disruptions
Taking off on time requires crew, gate/ramp, and maintenance to move in sync. A 15-minute slip due to a maintenance snag or a bag offload can ripple into missed connections, crew timeouts, and knock-on delays across the network.
Our orchestration layer spots, chases and escalates missing confirmations before they cascade. When a crew member drops, our agent finds a replacement and informs the gate when the substitute will arrive so the gate can time boarding.
Sell cargo with fewer manual follow-ups
Look up routes, schedules and capacity for the lane.
Price the lane, send a quote, and book, amend or cancel the shipment in one thread.
Handle queries on policy, station capability, and dangerous goods.
Pull the latest status, share updates, and keep follow-ups off your team.
Deliver on time and in full
Where do you want to start?
We build custom workflows to match your use cases and operational requirements.